Contact the doo support team


If you still have questions or concerns, feel free to write to us via our web form. Alternatively, you can reach us by e-mail or phone:

Tel.: +49 (0) 89 2488 153 00

Please include your organization ID in your inquiry. You will find it in the top right corner of the doo platform header after you have logged in.

Make sure to not send us any documents or lists (like contact or attendee lists) with personal data via email but contact us beforehand to get instructions on how to do that.

Our business hours are Mon-Fri from 9-18, excluding Bavarian holidays.

You'll find your Organisation ID in the top right corner of the doo platform when you're logged in (e.g. ID: 83642). If you cannot provide an Organisation ID, please enter your company name.
If your request is about a specific event, campaign or setting of your doo account, please copy and paste the respective URL from your browser into this field (e.g.