That’s now a thing of the past: with the introduction of the new “Event Staff” user role, doo enables event‑specific access control for the first time—secure, efficient, and without detours.

Grant Event Staff access to selected events only

With the new “Event Staff” role, doo now supports event‑specific permission management. Users with this role only gain access to the events explicitly assigned to them. This allows you to determine who can view or edit which information—without granting broader insight into all events or into personal data belonging to bookers, attendees, or contacts of your organization.

As usual, Event Staff users are first created by an administrator in doo. Administrators and Event Managers can then add Event Staff to an event via a new event-specific settings page, define their access level, or revoke it. In addition, administrators can now see an overview of all events assigned to each user within the organization settings.

Bonus: Improvements to general user management

As part of this release, we also enhanced the overall user management. With new features such as email search, filtering by role, and sorting by last name or email address, managing large teams becomes significantly clearer and more efficient.

Limited permissions for Event Staff

You can grant your Event Staff either “Commentator” or “Read & write access” for an event. The permissions correspond—with minor differences—to the existing “Read‑Only” and “Booking Assistant” roles, with the key distinction that an event must be explicitly assigned before access is granted.

Event Staff with Commentator rights can view the event and booking overview, access attendee and booking data, view the invitation list, download exports, and leave comments at the booking level.

Those with Read & write rights can additionally perform manual registrations, manage on‑site check‑ins, and make changes to bookings, attendees, and invitation statuses.

Cross-event areas such as Dashboard, Contacts, Emails, Forms, Websites, Automations, and Reports are not visible to Event Staff and will be hidden. It is currently not possible to grant Event Staff access to event editing or event settings.

Ideal for on‑site teams, partners & more

The new role is ideal whenever external or temporary personnel should only access one or several selected events:

• On-site teams can work directly within doo’s check‑in management—without visibility into other events.
• Sales staff can review attendees for a specific event or approve bookings.
• Partner organizations or sponsors can be given transparent but clearly limited access to relevant attendee information.
• Speakers and trainers can view their attendee lists, perform check‑ins, and issue certificates to attendees.

Your benefits at a glance

With targeted permission control, you benefit in multiple ways:

• Precise access control & data security: For the first time, you can grant permissions on an event‑by‑event basis—no global access. Every user only sees what they are meant to see.
• Smooth collaboration & optimized operations: Partners, sales teams, speakers, and on‑site staff can work independently in doo and access up‑to‑date information at any time.
• Fewer workarounds, more efficiency & cost savings: No more additional accounts, custom solutions, or parallel systems needed.
• Event-specific permission settings: The new “Event Staff” role offers finely tuned comment-only or read & write permissions per event.
• Improved user management: Better tools for managing large teams thanks to filtering, search, and transparent permission overviews.

Overall, the new Event Staff role makes doo noticeably more flexible, secure, and efficient. External personnel can now be integrated into individual events with pinpoint precision—without risk and without additional administrative effort.

You can find detailed information and step-by-step instructions for adding Event Staff in our Event Staff Help Center article. Our support team is happy to assist with any further questions.