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General information
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Account Settings
- Creating & managing your personal doo account
- Organization settings: Managing your account settings
- Multi-user: Working as a team
- How to reset your password
- Changing the email address of your doo account
- The doo account packages
- What can I do if a doo site does not load
- Independently adapt standard designations of the doo booking process
- How do I delete my account
- Payment Process: How to manage payment options
- Password Security using doo: What options are available?
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Events
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- Edit email contents
- Using placeholders in booking email templates
- How to adjust invoice contents
- Attendee tickets and QR code scanning
- What do doo tickets look like?
- E-mail attachments for bookers and attendee
- Certificates & Co: Create custom documents
- Define your own booking conditions
- Revenue Disbursement: Entering and editing invoice address & bank account information
- Create bilingual (multilingual) events
- Bookings with manual approval
- Create a waiting list
- Access codes and promotion codes: Discounted tickets for your participants
- doo Widgets: Integration into your own website
- Custom event website
- How to create a booking process in english
- Providing flyers, event programs or direction sketches
- Tips for a smooth entry
- How does the booking process work for my attendees?
- How do I make test bookings?
- Creating exclusive registration access for selected contacts
- Delete ticket categories & change prices and sales periods after go-live
- Cancellation of events
- What are event fields and how do I use them best ?
- Shorten the booking process and prefill data: How to make the booking process as convenient as possible for bookers
- Tips for virtual events with doo
- Integration into your own Facebook page
- Event Templates: Creating templates for your events
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Manage Bookings
- Manage bookings and attendees
- Monitoring incoming bookings
- The attendee overview
- Invitation list: Track the registration status of specific contacts
- Manual registration
- Resend automatically generated emails
- Rebooking: How to change existing bookings
- Cancellation & Refund Handling
- Booking self-service: Allow bookers to subsequenty access and edit their bookings
- Download booking overview and attendee list
- Change of attendee data and invoice address
- Bank transfer: How to deal with pending transactions
- What to do, if someone has not received their confirmation e-mail or ticket
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Contact Management
- Contacts: Introduction and Topic Overview
- Contact details: Collect cross-event contact information
- Overview contact data fields
- Managing contact data fields
- Creating contacts - How do contacts get into the doo contact center?
- Contact import - Bulk creation and editing of contacts
- Managing existing contacts
- Creating and managing contact groups
- Datamatching & Synchronization of booking data and doo contact
- Email subscriptions: Double opt-in & opt-out options at doo
- Deleting contacts
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Emails
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- E-mail messages: How to create a new message
- Contact management: How to build up clean recipients list
- Performance report: How to evaluate the send-out of your email messages
- Email activities: What the status reports of your email messages mean
- Bounce management: Tips for high quality recipient lists
- Use liquid code in email messages for individual personalization
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Websites
- The doo website editor: create an individual event page
- Mobile optimization: Customize your site for all your devices
- Installing different tracking tools on the website
- Creating a SSL certificat (HTTPS) to ensure data security
- Website Tracking: How to integrate doo into your Google Analytics To be Created
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Additional Functions
- Optional Service: Refund handling via doo
- Ticket design: How to get your ticket in the desired design
- Forms - Set up surveys and feedback requests for your attendees
- Embedded Reports
- Customer specific sender emails
- Email inbox: How to manage email requests from your participants within doo
- Add calendar entries to your event communication
- Filtered cross-event widgets: How to show only selected events
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Automations
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Booker & Attendee FAQ
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Developer Documentation
Installing different tracking tools on the website
In the following article we show you three tracking tools that you can implement on your website with the help of the doo Website Editor.
- Google Tag Manager
- Google AdWords
- Facebook Tracking Pixel
1. Google Tag Manager
At first there has to be created a Google Tag Manager account that has to be linked with a Google account. After this you insert your data or either create a container (in this container the snippets/codes that have to be installed into the website, are stored).
After the creation of the container a pop-up, which contains the code-snippet, appears.
The Code-Snippet should look something like the following example and is divided into a Script section and a NoScript section:
Now you have to click on “Settings” in the main menu and then on “Header HTML”. The code from the “Script Section” has to be inserted into the new input field.
Next you have to open the developer mode, therefore you have to click on the </> symbol in the navigation bar above.
Now you have a menu opened on the left-hand side, where click on “Websites HTML/CSS” and then on “body-end.html”. The code of the “NoScript Section” has to be entered in here.
You only have to press save and the installation of the Google Tag Manager is completed successfully.
2. Google Adwords
First you create a Google AdWorks account, which has to be linked to an Google Account. Then you get the settings as you like and generate a tracking code, which looks something like this:
Then you have to click on “Settings” in the main menu and then on “Header HTML”. The code has to be inserted in the new input field.
Next you have to add a tracking code on the specific widget, which was chosen to be tracked. Furthermore the tracking code has to be placed on individual links.
For example: if you like track how often a button ist clicked, you have to right click on the button and choose “edit HTML/CSS”.
Now a code, which looks like in the following example, has to be inserted in the HTML/CSS menu in the sector <a after the ID-Nr.:
onclick=”;return try{goog_report_conversion(‘http://example.com/your-link‘)}catch(e){}” |
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All together it should look similar to the following screenshot:
3. Facebook Tracking Pixel
First you create a code on the Facebook-Business site in the Facebook-Pixel menu. The code should look similar to the following example:
Now you have to click “Settings” and then “Header HTML” in the main menu. The code has to be inserted in the appearing input field.