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General information
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Account Settings
- Creating & managing your personal doo account
- Organization settings: Managing your account settings
- Multi-user: Working as a team
- How to reset your password
- Changing the email address of your doo account
- The doo account packages
- What can I do if a doo site does not load
- Independently adapt standard designations of the doo booking process
- How do I delete my account
- Payment Process: How to manage payment options
- Password Security using doo: What options are available?
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Events
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- Edit email contents
- Using placeholders in booking email templates
- How to adjust invoice contents
- Attendee tickets and QR code scanning
- What do doo tickets look like?
- E-mail attachments for bookers and attendee
- Certificates & Co: Create custom documents
- Define your own booking conditions
- Revenue Disbursement: Entering and editing invoice address & bank account information
- Create bilingual (multilingual) events
- Bookings with manual approval
- Create a waiting list
- Access codes and promotion codes: Discounted tickets for your participants
- doo Widgets: Integration into your own website
- Custom event website
- How to create a booking process in english
- Providing flyers, event programs or direction sketches
- Tips for a smooth entry
- How does the booking process work for my attendees?
- How do I make test bookings?
- Creating exclusive registration access for selected contacts
- Delete ticket categories & change prices and sales periods after go-live
- Cancellation of events
- What are event fields and how do I use them best ?
- Shorten the booking process and prefill data: How to make the booking process as convenient as possible for bookers
- Tips for virtual events with doo
- Integration into your own Facebook page
- Event Templates: Creating templates for your events
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Manage Bookings
- Manage bookings and attendees
- Monitoring incoming bookings
- The attendee overview
- Invitation list: Track the registration status of specific contacts
- Manual registration
- Resend automatically generated emails
- Rebooking: How to change existing bookings
- Cancellation & Refund Handling
- Booking self-service: Allow bookers to subsequenty access and edit their bookings
- Download booking overview and attendee list
- Change of attendee data and invoice address
- Bank transfer: How to deal with pending transactions
- What to do, if someone has not received their confirmation e-mail or ticket
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Contact Management
- Contacts: Introduction and Topic Overview
- Contact details: Collect cross-event contact information
- Overview contact data fields
- Managing contact data fields
- Creating contacts - How do contacts get into the doo contact center?
- Contact import - Bulk creation and editing of contacts
- Managing existing contacts
- Creating and managing contact groups
- Datamatching & Synchronization of booking data and doo contact
- Email subscriptions: Double opt-in & opt-out options at doo
- Deleting contacts
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Emails
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- E-mail messages: How to create a new message
- Contact management: How to build up clean recipients list
- Performance report: How to evaluate the send-out of your email messages
- Email activities: What the status reports of your email messages mean
- Bounce management: Tips for high quality recipient lists
- Use liquid code in email messages for individual personalization
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Websites
- The doo website editor: create an individual event page
- Mobile optimization: Customize your site for all your devices
- Installing different tracking tools on the website
- Creating a SSL certificat (HTTPS) to ensure data security
- Website Tracking: How to integrate doo into your Google Analytics To be Created
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Additional Functions
- Optional Service: Refund handling via doo
- Ticket design: How to get your ticket in the desired design
- Forms - Set up surveys and feedback requests for your attendees
- Embedded Reports
- Customer specific sender emails
- Email inbox: How to manage email requests from your participants within doo
- Add calendar entries to your event communication
- Filtered cross-event widgets: How to show only selected events
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Automations
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Booker & Attendee FAQ
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Developer Documentation
doo Widgets: Integration into your own website
In order to integrate your doo events into your website, doo offers different solutions: You have the choice between integrating a doo widget in your own website or using the standard event website hosted by doo:
- Integration in your homepage via widget: As Pro or Enterprise customer you can use widgets to integrate the registration form of either one specific event or an overview of all your upcoming doo events into your website. Widgets are windows that can be embedded in websites. Via this window your attendees can see the doo registration form on your site and directly sign up without having to leave your homepage.
- Link to doo event website: Alternatively, you can use the link to the doo event website and ask your invitees to sign up there, you could publish the link on your homepage, integrate it in email campaigns or share it via other channels.
1. Integrate the doo registration into your website via widget
1.1. General information about the doo widgets
1.1.1. Widget types
doo offers different types of widgets that can be integrated into your homepage as embedded HTML element:
- Event specific booking widgets allow you to integrate the booking mask of one specific event into your website.
- With the help of cross event widgets, you can display an overview of all of your live doo events or a selection of them on your website.
1.1.2. Design
All widget types can be adapted to the design of your website. You can choose from seven fonts for headlines and text as well as select the colors via the color field or by entering the hex code. Further adjustments of your widget design might be possible on request with the help of our developers. For an individual offer please contact your doo counterpart or send an email to upgrade@doo.net.
1.1.3. Width
The minimum width of the widgets is 320px, the maximum width is 960px. Exception: The cross event table widget has a maximum width of 640px. Please make sure that the HTML element you use for the integration in your website is big enough. The doo widgets automatically adjust to the screen size of the booker.
1.1.4. HTML Integration
By clicking “Display widget code” you will see the HTML snippet for the selected widget. It consists of two parts: <div>…</div> and <script>…</script>. The script part is the same for all doo widgets. In case you would like to insert several widgets on one page, it is sufficient to insert the script part once at the end of the page.
In order to optimize the loading time of the website, the HTML code can be divided into two parts:
- The first part (<div>…</div>) needs to be inserted where the widget should appear on your site.
- The second part (<script>…</script>) can be inserted at the end of the page, before the closing body tag (</body>).
1.1.5. Preview
“View preview” allows you to see how the widget looks like with your current settings. You can also make a test booking via the widget preview.
1.2. Event widgets
The event widget is event-specific and is recommendable if you are building a landing page for one specific event on your website. Event widgets can be created with or without event information.
1.2.1 Event widgets layouts
1.2.1.1. Event widget with event info
This widget contains all the information about the event you specified when you created it, including title and subtitle, time, address, title picture, contact, event description and event fields.
1.2.1.2. Event widgets without event info
This widget shows only the ticket selection without any further information about the event like name, date or location. Choose this widget if you intend to create a specific subpage for the event that contains all the relevant event information on your webseite and only want to add the booking process to the site.
1.2.2. Event widget creation and settings
To integrate an event widget into your website, please open the event detail page in your doo event manager and select “Integrate in website” in the “Actions” menu on the right.
You can use the existing widget templates to customize one or more events widgets for your website by clicking on “Edit Widget”. If you would like to add further widgets, just click on “Add new widget” in the top right corner.
The following adjustments can be made during widget creation:
- Widget name
- Language (German/English)
- Layout (Widget with/without event information)
- Font for texts and headings
- Highlight color (e.g. for buttons or links)
- Background color
- Restrict embedding to these domains (with this security function you can ensure that your widget only works on selected domains)
1.2.3. Preview and website integration
Once you have created your event widget you can proceed to the preview. Back on the widget overview page, you can open the widget code, copy the code from the window that opens and integrate it as HTML element at the desired position into your website.
1.3. Cross-event widgets
If you would like to create a general event page on your website, where your visitors can see several or all of your events and can directly register for the desired date, you can use one of the cross-event widgets.
1.3.1 Cross-event widget layouts
1.3.1.1. Event calender widget
The event calender widget lists all events with details such as location, date, short description and attributes. Optionally, a search function and a list of available cities can be activated, which allows your bookers to filter the overview.
1.3.1.2. Table widget
The table widget lists all events in table form and thus represents the compact version of the event calendar widget. Also here you can allow your bookers to filter the events by keyword, location or date.
1.3.2. Widget creation and settings
To create a cross-event widget, open the event overview in your doo event manager by clicking on “Events” in the main menu on the left and then select “Integration in your website”.
Using the two existing templates, you can customize the desired widget by clicking on “Edit Widget”. Alternatively, you can select “+ New widget” in the upper right corner.
You can make the following changes to the integration of your event overview:
- Widget name
- Language (German/English)
- Layout (event calendar widget or table widget)
- Switch search function on or off
- Display configuration (define whether fully booked events should appear in the overview or not)
- Select the type of the booking interface (define which booking page should be opened when clicking on “Register”: the doo standard event site or one of the booking widgets)
- Font type for texts and headings
- Highlight color (e.g. for buttons and links)
- Background color
- Restrict embedding to these domains (with this security function you can ensure that your widget only works on selected domains)
1.3.3. Preview and website integration
Once you have created your cross-event widget you can proceed to the preview. Back on the widget overview page, you can open the widget code, copy the code from the window that opens and integrate it as HTML element on the desired position into your website.
1.3.4. Hide individual events from the widget
Not all events of your doo account should appear in the widget, but only selected ones? All information on how to customize the widget can be found here.
1.3.5. Direct link to the booking interface of a specific event
If you are using a cross-event widget on your website and need the direct link to the booking interface of one specific event (e.g. for sending out invitations or for integrating the link somewhere else on your website), you can easily create a deep link yourself for each event.
Simply append the parameter “/?vv_event_id=EVENT-ID” to the URL where you have integrated the widget. You can find the respective event ID on the event overview of your doo event manager. By using the link with the parameter, your bookers can access the booking interface of the corresponding event without having to scroll through your cross-event widget and can directly register.