In addition to the tickets, invoices, and calendar entries generated by doo, which you can manage via our platform, you can also provide your attendees with supplementary materials such as flyers, programs, directions, workshop materials, or even personalized certificates of participation for your event. Learn here about the options available to you, such as integrating these materials into your event page, sending them via email, or making them available to your attendees in the booking portal.

1. Publishing general documents on the event site

1.1. Download link on event site

If you are using the standard doo event website or an event widget with event information, you can offer public documents or other files for download on the event page. To do this, create an event field of the type “File Download”—the document will then be placed on the event page and can be downloaded from there. Instructions for creating event fields can be found here.

More information about widgets and the doo event website can be found in this article..

If you have created a custom event page with the doo website editor, you have significantly more design options for offering files for download. More information about the doo website editor can be found here.

1.2. Link in the event description

If your document is publicly available online via a public link, for example, because you’ve hosted it on your own website, you can simply include it as a link in your event description. This option is only available if you’re using the standard doo event website or an event widget with event information, as the description is only displayed there. You can find more information about entering the event description in this article.

2. Email sendout

2.1. Sendout via booker emails

If you don’t want to share your documents publicly, but only make them available to your bookers, you can, for example, send them as attachments with your doo booking emails. For this to work, the file must first be created as an event field. You can find instructions for this here.. In addition to files from the event fields, also calendar entries can also be included with the booking emails.

2.2. Sendout via email campaigns

If you use the doo Email Manager, you can also send your documents, for example, as part of an invitation campaign to all your contacts or an update email to selected participants. Here too, the document must first be created as an event field. In addition to the documents, you can also attach any existing tickets, invoices, or calendar entries. You can find all the information about the doo Email Manager and how to send attachments here.

2.3. Sendout via auto emails

Personalized attendee documents and files from event fields can also be attached to doo auto emails. The sending logic for these emails requires additional automation via the doo automation tool. Please contact your doo representative or the Support Team for assistance.

3. Exclusive access for bookers via the booking self-service portal

In addition to or as an alternative to sending files via email, you can also provide files to already registered persons directly through the booking self-service portal. Since file sizes are limited when sending via email, and email attachments can impair message deliverability, the booking portal is a particularly good option for larger files. General information about the booking self-service portal can be found here.

3.1. Provide general event documents in the booking self-service portal

Firstly, you can provide people who are already registered for your event with general documents such as working materials, presentations, or contact lists via the booking portal. Using the attendee overview, you can individually control which attendees have access, e.g., only those who have already paid or checked in. You can find all the information about this function here.

3.2. Provide personalized event documents in the booking self-service portal

In addition to general files and documents for your bookers, doo also allows you to create personalized documents and make them available to specific groups. For example, you can generate a certificate for all checked-in attendees after the event, which they can then download from their respective booking portals. You can find all the information here.